Return & Refund Policy – Oriyamart Store

At Oriyamart, your satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to help. Please read our return and refund policy below to understand how we handle returns, exchanges, and refunds.

🔄 Return Policy

  • Eligibility: Products can be returned within 7 days of delivery.

  • Conditions:

    • The product must be unused, unwashed, and in its original packaging.

    • Items must include all tags, manuals, accessories, or free gifts.

    • Returns are not accepted for perishable goods, hygiene products, or items marked as non-returnable.

🚚 Return Process

  1. Contact our support team via email or WhatsApp within 7 days of receiving the product.

  2. Mention your Order ID, reason for return, and clear images (if applicable).

  3. Our team will arrange for a reverse pickup or guide you through self-shipping.

  4. Once received and verified, we’ll process your refund or replacement.

💸 Refund Policy

  • Refund Mode: Refunds are processed to your original payment method (bank, wallet, UPI, etc.).

  • Timeframe: Refunds are usually issued within 5–7 business days after product inspection.

  • COD Orders: For Cash on Delivery orders, refund will be processed to your bank account after confirmation.

🔁 Exchange Policy

  • Exchanges are allowed only for size issues or defective items.

  • Exchange requests must be made within 7 days of delivery.

  • Subject to product availability.

❌ Cancellation Policy

  • Orders can be cancelled before dispatch.

  • Once shipped, cancellation is not possible. In such cases, please opt for return after delivery.

📩 Need Help?

Email: contact@oriyamart.store
WhatsApp/Call: +91-797 8182 649